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Contact us

If you are experiencing any issues with your account or believe there is something wrong, please contact us on 020 8825 5588 or email us at children@ealing.gov.uk

Briefly explain what issues you are experiencing. You will also need to provide the following details to verify who you are:  

  • Your name
  • Email address
  • Home address  

Our support opening times are 09:00am - 05:00pm Monday to Friday (excluding bank holidays)

Notifications
12/10/2021 Please note we are currently experiencing issues with the ECS Checking system which may affect two year old applications and 3 and 4 year old funding claims. We will keep you updated when this issue has been resolved.