Help with your account

The below links provide guidance and support in regards to your Parent / Young Person account. While you can access various parts of the website without the need for an account, some services require an account for the following:

  • Submitting a school in-year application
  • Check your eligibility for 30 hour free childcare
  • Check your eligibility for 2 year old free childcare
  • Register interest with childcare providers
  • Viewing and contributing to an Education, Health and Care (EHC) Plan 

If you are using your account for Education, Health and Care (EHC) Plans, please visit this guidance instead: How to use the Parent and Young Person's Portal (Education, Health and Care Plans)